Blog Post

2008 – Promoting Knowledge Management in Service System Design: A System Dynamics Approach

Adriano Coser – coser@egc.ufsc.br

Mauricio Uriona Maldonado – uri482@aol.com

Gregorio Varvakis – grego@egc.ufsc.br

Graduate Program in Knowledge Engineering and Management – UFSC

Artigo Completo: URIONA_ETAL_2008_KM

Publicado em: Sexto Congreso Latinoamericano de Dinámica de Sistemas, CLADS 2008. Santiago, Chile.

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