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2010 – Focus on practice service process innovation in the Brazilian electric energy sector

Mauricio Uriona Maldonado¹,

Leonardo Leocádio Coelho de Souza²,
Gregorio Varvakis³,

¹,²,³ – Department of Knowledge Engineering and Management. Sustainability Management Research Group, Federal University of Santa Catarina, Campus UFSC, Florianópolis, SC, 88040-970, Brazil

Artigo Completo2010_Springer_Outsourcing_Energy_Sector

Publicado em:

Journal Service Business
Publisher Springer Berlin / Heidelberg
ISSN 1862-8516 (Print) 1862-8508 (Online)
Issue Volume 4, Number 1 / March, 2010
Category Original Paper
DOI 10.1007/s11628-009-0080-8
Pages 77-88
Subject Collection Business and Economics
Serv Bus (2010) 4:77–88 DOI 10.1007/s11628-009-0080-8

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